What to do if Roku mobile app cannot find my Roku device

What to do if Roku mobile app cannot find my Roku device

Roku mobile app provides free mobile app service for your Android and iOS mobile phones. Moreover, you can use your mobile as your Roku remote control. Roku mobile app has all the advanced features such as search option, Play on Roku, Roku remote control, My feed, channel store and more. Sometimes, users have issues while they wish to access Roku mobile app. There are certain reasons if you are facing problems in Roku mobile app. You need to determine your reason and fix that by using our instructions.

Make sure, your Roku streaming device as well as your mobile device should be connected to the same wireless network connection. If your Roku device is using the public network IP address, you can face this type of problems  Moreover, you need to find your IP address

• Further, go to settings of your Roku device
• After that, find “Network” option under the settings
• This problem can occur if your router is not installed
• Kindly install the router and manage your IP address
• You can also take help from ISP or any other person who managing your network
• Afterward, disable the AP isolation settings
• If still you are facing the same problem, you can also try another method. The
• steps are mentioned below that you can find below.
• Go to the Discovery screen which you can see on your device
• Moreover, find the bottom part of the discovery screen
• Further, you need to tap on “Connect Manually” to enter your IP address of  streaming device
• Furthermore, you need to find your IP address
• Scroll down to find settings on your Roku screen
• Afterward, find “Network” as well as select
• You have to restart your streaming device to ensure that it is connected or not
• In addition, restart your Roku mobile app
• Simply, double click on home button of your iOS mobile
• Swipe your app and close
• Now launch your Roku mobile app
• For your Android mobile device, press the Recent button to close Roku mobile app

Then, again tap on your Roku mobile app to open

After trying these steps, if the Roku mobile app still does not show your Roku device then you can go url roku.com/link.